In a recent landmark decision, the Overijssel court in the Netherlands has ordered the online casino Bwin to repay a Dutch gambler his losses amounting to approximately €200,000. This ruling underscores the stringent regulatory environment in the Netherlands and the severe consequences for online gambling companies operating without the necessary licenses.

Background of the Case

The case centred around a Dutch gambler who lost over €187,000 while gambling on Bwin’s platform between January 2018 and November 2019. During this period, online gambling was still illegal in the Netherlands, and Bwin did not possess a Dutch license. The gambler’s losses only came to light when his spouse discovered the financial damage, prompting legal action. The gambler’s attorney argued that Bwin had failed to take adequate measures to mitigate his client’s gambling despite apparent signs of addiction.

Court’s Decision

The Overijssel court ruled that the lack of a proper gambling license in the Netherlands rendered the contract between Bwin and the gambler null and void. Consequently, the court ordered Bwin to reimburse the full amount lost by the gambler, along with covering legal costs and interest, pushing the total compensation closer to €200,000.

Bwin acknowledged operating without a Dutch license but contended that this did not invalidate the agreement with the gambler. The company also highlighted that its platform offers various tools to help control gambling behaviour, including deposit limits and cooling-off periods. However, these arguments were insufficient to sway the court’s decision.

Implications of the Ruling

This is not an isolated incident in the Dutch legal system, as there have been similar cases where online casinos were ordered to compensate gamblers for losses due to lack of proper licensing. In November 2023, Dutch courts ruled against Unibet and another unnamed casino, ordering them to refund €93,000 and €124,000 to gamblers, respectively.

Broader Legal and Regulatory Landscape

The Netherlands has been tightening its online gambling regulations, with the Dutch government taking a firm stance against unlicensed operators. This regulatory push aims to safeguard consumers from the potential harms of online gambling, ensuring that operators adhere to strict guidelines and ethical practices.

These court cases are likely to serve as a stern warning to other online gambling entities operating without licenses in regulated markets. They highlight the critical importance of compliance with local laws to avoid substantial financial penalties and legal repercussions.


The Overijssel court’s decision marks a significant moment in the ongoing efforts to regulate and control online gambling in the Netherlands. It reinforces the message that legality and responsible gambling practices are paramount, and that the legal system is prepared to protect consumers against the oversight and misconduct of gambling operators. As the regulatory landscape continues to evolve, such rulings are expected to shape the operations of online casinos, urging them to prioritise licensing and responsible gambling measures more than ever.