Banking & Payment Solutions

Banking & Payment Solutions

SINCE 1999

Global Banking & Payment Solutions for iGaming

Explore our banking and payment solutions designed specifically for the iGaming industry. We provide secure, efficient, and diverse financial transaction capabilities, enabling smooth operations and improved user satisfaction.

Empowering Your iGaming Venture

Opening accounts with gaming-friendly financial institutions can be very challenging to say the least. Given our in-depth understanding of the iGaming industry, Plex Gaming is well-versed to provide you with the solutions to cater to the banking requirements of your business. Our principals and staff possess unparalleled know-how of the gambling sector and have attained an extensive international network comprised of diverse financial institutions.

Navigating Bank Account Opening for iGaming Entities

The cornerstone of iGaming business operations is the efficient management of funds. This involves not only collecting monies from players through Payment Service Providers (PSPs) but also handling operational expenses and other financial transactions.

The journey to open bank accounts, a mandatory step for iGaming entities, is fraught with challenges. Mainstream financial institutions, wary of risks, often shy away from associating with iGaming ventures. This reluctance stems from a combination of their risk management policies and a lack of insight into the iGaming sector’s potential.

Plex Gaming steps in to bridge this gap. Our expertise and network enable us to guide iGaming businesses through the labyrinth of bank selection and account opening, ensuring a smooth and efficient process.


Plex Gaming is adept at facilitating the opening of accounts across a spectrum of financial entities, including:

  • Banking institutions
  • Electronic Money Institutions (EMIs)
  • Payment Institutions (PIs)
  • Crypto Providers
  • Payment Service Providers (PSPs)
  • Card Providers
  • Processing companies

Businesses We Support

We pride ourselves on being able to facilitate the onboarding of companies engaged in the iGaming industry and all peripheral services with financial institutions on a global scale. Such companies will include the following:

    • iGaming operators – regulated markets (including both operational and players’ accounts).
    • iGaming operators – unregulated markets (both for their payment agents or even for the operators directly, if required).
    • Sweepstakes & Loot Boxes.
    • Affiliate marketing companies.


Whilst the onboarding requirements may vary between individual banks and jurisdictions, as a rule of thumb, the following will be typically requested:

  • Full set of statutory documents of the licensed company.
  • Corporate documents of the payment agent company (if applicable).
  • iGaming license.
  • AML Policy.
  • Passport copies, recent utility bills (<3 months), CV for all directors, shareholders and ultimate beneficial owners (UBOs).
  • Passport copy and CV for the licensed company’s Money Laundering Reporting Officer (MLRO) – required for regulated markets.
  • Proof of address of the company (e.g. utility bill).
  • Financial statements.

Payment Processing Solutions for the iGaming Industry

In the dynamic and competitive realm of iGaming, efficient, secure, and user-friendly payment processing solutions are indispensable. These systems not only facilitate the smooth operation of gaming platforms but also significantly enhance player satisfaction and trust. Understanding the intricacies of payment processing within the iGaming context is crucial for operators aiming to optimise their financial transactions and ensure regulatory compliance.

At Plex Gaming, we recognise that the cornerstone of a thriving iGaming operation lies in its payment processing infrastructure. Our bespoke payment processing solutions are designed with a deep understanding of the iGaming industry’s unique demands, ensuring that we deliver services that are not just robust but also intricately tailored to the nuances of gambling companies.

The Significance of Payment Processing in iGaming

Payment processing in iGaming involves managing deposits and withdrawals, ensuring the security of transactions, and adhering to various regulatory standards.

It’s a critical backbone that supports the operational integrity, financial stability, and customer trust of an iGaming business. Effective payment processing solutions cater to the diverse preferences of players, offering a range of payment methods from traditional banking to digital wallets and cryptocurrencies.

Core Components of iGaming Payment Processing

  • Multi-Currency Support: iGaming platforms often cater to a global audience, necessitating the ability to process transactions in multiple currencies. This includes not only the major world currencies but also regional ones, to accommodate players from different geographical locations.
  • Diverse Payment Options: To enhance accessibility and convenience for users, iGaming operators must integrate a variety of payment methods. These include credit and debit cards, bank transfers, e-wallets, prepaid cards, and increasingly, cryptocurrencies. Each method has its nuances, such as transaction speeds, processing fees, and security measures, which must be carefully considered.
  • Fraud Detection and Prevention: Given the high volume of transactions and the risks associated with online gambling, robust fraud detection and prevention mechanisms are critical. This involves implementing advanced security technologies such as encryption, tokenization, and machine learning algorithms to identify and mitigate fraudulent activities.
  • Compliance and Security Standards: iGaming operators must adhere to a complex array of regulatory requirements, including Anti-Money Laundering (AML) directives, Know Your Customer (KYC) protocols, and the latest Payment Card Industry Data Security Standards (PCI DSS). Compliance ensures not only the legality of operations but also builds trust with players and financial partners.
  • User Experience: The efficiency, reliability, and simplicity of the payment process significantly impact the overall user experience. Seamless integration of payment systems, clear instructions, and prompt processing times contribute to player satisfaction and retention.

Challenges and Solutions in iGaming Payment Processing

  • Regulatory Compliance: Navigating the evolving regulatory landscape requires constant vigilance and adaptability. Partnering with payment service providers that specialise in the gaming industry can offer invaluable guidance and support in maintaining compliance.
  • Fraud and Security Risks: Implementing multi-layered security measures, including SSL encryption, two-factor authentication, and continuous monitoring, can significantly reduce the risk of fraud.
  • Payment Method Diversity: Collaborating with multiple payment processors and integrating a broad spectrum of payment methods can cater to player preferences and ensure operational resilience.
  • Processing Efficiency: Optimising transaction processing speeds without compromising security is crucial. This involves leveraging technology solutions that streamline payment processing and enhance the user experience.
  • International Transactions: Managing currency exchange and cross-border payment regulations can be complex. Employing payment solutions that offer multi-currency support and understand international payment laws is essential.

Best Practices for iGaming Payment Processing

  • Continuous Monitoring and Analysis: Regularly review transaction data to identify trends, detect potential fraud, and optimise the payment process.
  • User Education: Provide clear information and guidance to players regarding payment methods, transaction times, and security practices to build trust and reduce user errors.
  • Flexible Payment Solutions: Stay abreast of emerging payment technologies and consumer preferences to continually adapt and enhance the payment ecosystem.
  • Partnerships with Reputable Providers: Collaborate with established payment service providers that have a proven track record in the iGaming industry and are known for their reliability and compliance expertise.
  • Comprehensive Support Services: Offer robust customer support to address payment-related inquiries and issues promptly, enhancing the overall user experience.

Payment Processing Solutions for iGaming: Implementation Guide

How to Proceed with Payment Processing Implementation

  1. Initial Consultation and Requirements Analysis: Begin with a consultation with Plex Gaming to discuss your iGaming venture’s specific needs, target market, and financial objectives. This step is crucial for understanding the scope of payment processing solutions required.
  2. Evaluation of Payment Processing Options: Based on the initial consultation, we will present a variety of payment processing solutions that cater to the needs of your iGaming operation. This includes traditional payment methods, digital wallets, and cryptocurrency options, among others.
  3. Selection of Payment Providers: Choose the most suitable payment service providers (PSPs) and other financial entities based on their reliability, security standards, and compatibility with your business model. Consideration of multi-currency support and international transaction capabilities is essential at this stage.
  4. Integration Planning: Develop a detailed plan for integrating the selected payment processing solutions into your iGaming platform. This includes technical specifications, user experience design, and compliance with regulatory requirements.
  5. Compliance and Security Measures: Ensure that all chosen payment processing solutions comply with iGaming regulatory standards, including Anti-Money Laundering (AML) and Know Your Customer (KYC) protocols. Implement robust security measures such as SSL encryption, tokenization, and fraud detection systems.
  6. Testing and Optimisation: Before full-scale implementation, conduct thorough testing of the payment processing integration to ensure functionality, security, and user experience meet the highest standards. Use feedback from this phase to optimise the system.
  7. Launch and Monitoring: Roll out the integrated payment processing solutions to your players, accompanied by comprehensive support and user guides. Continuously monitor transactions for security, efficiency, and user satisfaction, making adjustments as necessary.
  8. Ongoing Review and Adaptation: Regularly review the performance of your payment processing system, staying alert to new technologies, regulatory changes, and evolving player preferences. Adapt your solutions accordingly to maintain optimal performance and compliance.

Requisite Documentation for Payment Processing Integration

  1. Business Registration and Licensing: Copies of your iGaming business registration documents and, if applicable, your iGaming license. This establishes the legal and regulatory standing of your operation.
  2. AML and Compliance Policies: Documentation detailing your Anti-Money Laundering (AML) procedures and other compliance measures. This may include KYC protocols and player verification processes.
  3. Technical Specifications: Detailed technical documents outlining the architecture of your iGaming platform and how the payment processing solutions will be integrated. This includes data flow diagrams, security measures, and API specifications.
  4. Financial Statements: Recent financial statements of your business to provide insight into its financial health and stability. This may be required by payment service providers as part of their risk assessment.
  5. Director and Shareholder Identification: Identification documents for all directors, shareholders, and ultimate beneficial owners (UBOs) of the iGaming operation. This typically includes passport copies, recent utility bills for proof of address, and CVs.
  6. Security Protocols Documentation: Evidence of your platform’s security measures, including encryption standards, data protection policies, and fraud prevention mechanisms. This demonstrates your commitment to safeguarding financial transactions and user data.
  7. User Experience Design: Documents illustrating the user interface design and user experience flow for payment processing. This ensures that the integration meets standards for accessibility and ease of use.

The effectiveness of payment processing solutions is pivotal to the success of iGaming operations. By understanding and implementing the core components, addressing challenges with strategic solutions, and adhering to best practices, iGaming operators can ensure secure, efficient, and user-friendly payment processes. This not only supports operational excellence and compliance but also fosters a trustworthy and satisfying environment for players.

Onboarding Process

Upon engagement, we will guide you on every step of the way from the outset and until such time that your account(s) are approved.

Whilst most financial institutions offer similar services – the fees, onboarding requirements and risk appetite often differ. Regrettably the risk appetites of financial institutions and/or their correspondent banking network may change from time to time; we therefore suggest opening at least one additional account for contingency purposes to ensure the continuity of your business, come what may.

We will identify suitable solutions based on your business model and apprise you of available options and respective pricing tailor-made to fit with your requirements.

Plex Gaming provides comprehensive consultancy services and all-inclusive solutions for obtaining gambling licenses, including:

- Expert advisory on gambling jurisdiction and business strategies.
- Incorporation of gambling business corporate structures.
- Assistance with bank accounts & payment processing.
- Support throughout the gambling license application process.

Core Values

Integrity and Transparency

At the heart of our operations lies a steadfast commitment to integrity and transparency. We believe in honest communication and ethical practices, ensuring that our clients and stakeholders can trust us to navigate the iGaming landscape with unwavering principles.

Innovation and Adaptability

In the fast-paced world of online gambling, innovation and adaptability are key. We continuously embrace new technologies and regulatory changes, empowering us to offer forward-thinking solutions and adapt strategies that keep our clients ahead in a competitive industry.

Client-Centric Approach

Our clients are at the centre of everything we do. Understanding that each client has unique needs and challenges, we offer personalised services designed to achieve their specific goals. Our success is measured by the success of our clients, motivating us to exceed expectations at every turn.